Beijing Mo Xi Technology Co., Ltd. ("RIGX MOD," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, use our services, or communicate with us.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, WhatsApp number, and shipping address
- Vehicle Information: Vehicle model, year, and trim level (used to verify product fitment)
- Order Information: Products purchased, quantities, payment details, and order history
- Communication Data: Emails, WhatsApp messages, and other correspondence with our team
- Technical Data: IP address, browser type, device information, and website usage patterns (via cookies and analytics)
2. How We Collect Information
We collect information through:
- Direct interactions: quote forms, contact forms, email, WhatsApp, and phone calls
- Automated technologies: cookies, web beacons, and similar tracking technologies
- Third-party services: payment processors, shipping carriers, and analytics providers
3. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders
- To provide accurate shipping quotes and freight estimates
- To communicate with you about your orders, inquiries, and account
- To verify product fitment for your specific vehicle
- To improve our website, products, and customer service
- To comply with legal obligations and resolve disputes
- To send promotional communications (with your consent, which you may withdraw at any time)
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process personal data based on the following legal grounds:
- Contractual necessity: To fulfill our obligations under a purchase contract
- Legitimate interests: To operate and improve our business, provided these interests do not override your rights
- Consent: For marketing communications and non-essential cookies
- Legal obligation: To comply with applicable laws and regulations
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers: Shipping carriers, payment processors (LianLian Global), and IT service providers who assist in our operations
- Legal authorities: When required by law, court order, or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.
6. International Data Transfers
As a company based in China serving global customers, your data may be transferred to and processed in countries outside your country of residence, including China. We implement appropriate safeguards (such as Standard Contractual Clauses) to ensure your data receives adequate protection regardless of where it is processed.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically:
- Order and transaction data: retained for 7 years for tax and accounting purposes
- Marketing preferences and communications: retained until you withdraw consent
- Website analytics data: retained for 26 months
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct inaccurate or incomplete data
- Deletion: Request that we delete your personal data (subject to legal obligations)
- Restriction: Request that we limit the processing of your data
- Portability: Request that we transfer your data to another controller
- Objection: Object to the processing of your data for certain purposes
- Withdraw Consent: Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete the information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: sales@rigxmod.com
- WhatsApp: +86 152 1018 8158
- Company: Beijing Mo Xi Technology Co., Ltd.
- Address: No. 6, Building 3, Dongshan Community, Yanqi Town, Huairou District, Beijing, China 101407